About Returns
We do not accept returns or exchanges for any reason. We will only accept returns or exchanges if the product is defective.

Refunds will be given if the following conditions are met:

Correspondence condition

Regardless of whether the product is used or not, in principle, we will only respond to those who contact us by phone or email within the response period.
Available period
In that case, we may ask you to send us a photo first to check the situation. Thank you for your cooperation. In addition, please note that items due to the characteristics of the product and crushed boxes are not covered.

Available period

If you contact us within 7 days after the item arrives

Refund amount

Full price of the product

Return shipping fee

Store burden

Remarks

Please tell us by phone or email that you would like a refund.

The exchange is the same as the modified product, but we may not be able to accept the exchange because it is impossible to arrange the same product.

In that case, please note that it will be refunded.

Return address

Theos
3-25-11 Shimorenjaku, Mitaka City, Tokyo 181-0013
03-5843-9145